Discover more in our FAQ
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What products do you offer?
What products do you offer?
We specialize in authentic Korean beauty products, including skincare, makeup, body care, and wellness items. Every product is carefully selected to deliver the quality and innovation K‑beauty is known for.
Are your products authentic Korean cosmetics?
Are your products authentic Korean cosmetics?
Yes. All items are 100% genuine and sourced directly from trusted Korean brands, authorized distributors, or manufacturers.
Do you ship internationally?
Do you ship internationally?
We currently ship to 49 states across the U.S., and we’re excited to serve you wherever our delivery is available.
How long does shipping take?
How long does shipping take?
Shipping usually takes 3-5 business days, depending on your location. Expedited shipping options are available for faster delivery. Contact us for any specific shipping inquiries.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email.
You can track your package through the carrier’s website at any time.
What is your return and exchange policy?
What is your return and exchange policy?
We accept returns and exchanges within 14 days of receiving your order.
Products must be unopened, unused, and in their original packaging. Please contact us before sending anything back.
What should I do if I receive a damaged or incorrect item?
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, contact us within 48 hours with photos of the product and packaging.
We’ll assist you with a replacement or refund.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, Apple Pay, and Google Pay. Secure payment options ensure a smooth and safe checkout process.